New country manager for Pickfords Sweden

Press Release

Pickfords has appointed Martin Orrmo as the new Country Manager in Sweden.

Martin has over 30 years experience in global logistics, working across the shipping and forwarding industry.   In 1999 he took on the role of Terminal Manager for the newly installed traffic lane between Södertälje and Rostock in Germany.  Martin has worked in the International Moving and relocation business since 2006 in various roles within the industry in Sweden.

Working in a General Management role, he will take responsibility for the Stockholm operation and all areas of the business.

Martin lives near Stockholm with his fiancée and two children.  He is working on a Bachelors degree in Modern languages, and has previously studied IT and Logistics as well as International removals with FIDI.   He will be based at Pickfords’ warehouse and office facilities in Österhaninge, just south of the centre of Stockholm.

Moving Services Director Kevin Pickford said:

“We are delighted to welcome Martin Orrmo to Pickfords. He brings a wealth of experience and market knowledge, and will provide invaluable leadership and support to our existing team in Sweden.”

For any enquiries

Contact Martin on email martin.orrmo@pickfords.com or telephone him direct on +46 70 754 90 20

Pickfords turns its small print large to help customers avoid the unexpected

Pickfords, the UK’s largest and best known removals company, has abandoned the traditional practice of small print by making its terms and conditions into large, easy-to-read print, encouraging its customers to read and understand important points that they should note when moving home.

Peter Gower, Pickfords’ Legal Services Manager, championed the project following a series of customer issues that could have been easily avoided if the customer had fully read the terms and conditions of their contract.

The new terms and conditions have been written to reflect the current legal landscape with the introduction of the Consumer Rights Act and new data protection legislation which will come into effect this year, the Data Protection Act 2018 and General Data Protection Regulation.

Peter said:

“It is really important that customers understand what they are signing up to. Although there are more pages, its easier to read because the print is larger and the most vital sections are clearly highlighted.”

Pickfords’ Interim Managing Director, Mark Taylor, welcomed the initiative:

“The Large Print has made it easier for employees to learn and understand our terms and conditions and clearly explain the details to their customers. By championing this initiative, we aim to reduce the misunderstandings and miscommunication that can occur when customers do not fully read the terms and conditions of their removals contract.”