New technology revolutionises moving home with Pickfords

Pickfords, the UK’s largest and best known removals and storage company has launched new technology to save its customers’ time when they move home.

Traditionally, home movers need to take a day off to arrange for removals companies to come and view the property prior to issuing a quotation.  Now arranging a survey is as simple as making a Facetime call.

Pickfords customers can now download an app to their smartphone,  which allows them to speak face to face with their Move Consultant. They can then video their home and the goods they need to move while the Move Consultant watches remotely and assesses their requirements.

The video is recorded and stored on a secure cloud based server and is an accurate record of the goods to be moved. Surveys can now be booked at a time that is convenient to the customer, including evenings and weekends.

Pickfords has over 25 trained Video Surveyors and has conducted 1,800 video surveys so far.

Consumer Director Mark Taylor said,

“We find that customers of all ages are using the video survey as an alternative to a home visit. The benefits to our customers are that they can book a time for their survey during the day or in the evening, the time taken to conduct a survey is shorter, and we can provide a quotation much quicker.”

Book a video survey today at www.pickfords.com.

The benefits of using a BAR-certified moving company

When moving home, you want to be confident that your removal company can be trusted to meet your needs without any issues. Whether you’re about to undergo a small, local move or are shipping a large household overseas, assurance that your goods are in safe hands will be paramount.

For over 100 years, The British Association of Removers (BAR) has promoted excellence within the removals industry, awarding membership only to reputable, professional and safe British removal companies.

To be a member of BAR, a moving company must meet a range of stringent criteria and undergo regular inspections to check that their employees, processes, facilities and vehicles all meet the highest standards set out in the BAR Code of Practice.

Customers choosing to work with a BAR-certified moving company can rest assured that their move will be handled with the utmost care and attention. In the unlikely event that any issues arise, the BAR’s advice and conciliation service to help resolve the matter.

Choosing a BAR-certified removal company guarantees the best possible service, giving you peace of mind throughout your move.


To find out about moving home with a founding member of the BAR; contact Pickfords for expert local, national and international packing and removals. Click here for a quote or find out more.

Managing your time in ‘moving limbo’

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When moving house, there are a few things that need to be done between signing for your new property and actually moving in. Below are some of the main items to check off the list while in ‘moving limbo’

Update your personal details and get your post redirected

Several different companies may need to be made aware of your impending move. These could include the electoral roll, your bank or building society, mobile phone or internet provider, your employer, and any other subscription providers you may have. Many of these services will need an updated address to send any bills or communications to, so it is vital to inform them of your new address.

It is also useful to leave a forwarding address in your old property, so any post that gets wrongly delivered there can be redirected to your new home.

Take final meter readings

Before you leave your current property, you will need to take final meter readings for gas, electric, and water, to ensure that you are not surprised by receiving bills for somebody else’s utility usage.

Make sure you have insurance

The type of insurance you need will vary depending on your property. If you are moving into rented premises, the landlord may already have building insurance. It is more likely that you will need to arrange for your own contents cover however, and getting this out of the way before you actually move will be one more thing ticked off your list!

Organise your TV licence and broadband

If you require a TV or internet connection, try to arrange these before you move so they can be set up as soon as possible.

Don’t forget to pack!

Don’t leave your packing to the last minute! If you need help with packing, moving, or need somewhere to store some of your belongings while you are in between properties, Pickfords offer a range of solutions to help make your move as stress free as possible.

Leaving a rented property: how to ensure you get your full deposit back

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When you sign up to move into a rented property, you will pay a set deposit. This normally equates to around 4 to 6 weeks’ rent, but the amount can vary. The deposit is held as a guarantee that you will look after the property and that, when you move out, will return it in the same condition in which you moved into it.

Many of us will have heard horror stories from friends or family about landlords or letting agencies withholding large amounts, or sometimes the entire deposit, for any number of different reasons, some of which can seem absurd.

With a significant sum of money at stake, you will want to do everything you can to ensure you get as much of your initial deposit back as possible. We have outlined three simple tips to follow to help increase the chances of getting your full deposit back upon leaving a rented property:

Fill in your inventory and take lots of photographs

When you move in, your landlord or letting agency should provide an inventory, which you will be expected to sign. This is normally a list of furniture within the property, but it is a great time to list any pre-existing wear and tear to the property. Make sure you fill in the inventory in detail, listing any current issues, to ensure you don’t get charged for them upon leaving.

It is also advisable to take lots of photos upon moving in and moving out, so you have photographic evidence of the “before and after” of your time in the property.

Read your contract carefully

It can be easy to get caught up in the excitement of moving into a new property and not give your contract your full attention, but this is a risky move. Make sure you carefully read your entire contract before signing, to check exactly what is expected of you regarding the return of your deposit, to reduce the chance of any nasty surprises when you move out!

Keep on top of the cleaning!

By making an effort to clean your house or flat regularly while you live there, you will have much less to do upon vacating the property. It is tempting to skip cleaning, hoping somebody else will do it, but these small tasks can soon mount up. Moving out can be a stressful experience, so the last thing you want is to have to spend a huge chunk of your time cleaning up several months’ worth of built-up mess and dirt!