Questions to ask when choosing a removal company

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When preparing to move home, you want to make the whole process as simple as possible. The best way to streamline your move is to enlist a professional home moving company. But with a so many removal companies available, how can you know which one you should ask for help?

Once you’ve made a shortlist, ask each company the following questions to help you find the best possible company to carry out your move:

Are you members of the British Association of Removers?

The British Association of Removers (BAR) is an organisation dedicated to promoting professional excellence throughout the removals industry. All members must adhere to the BAR Code of practice, which requires the highest standards of service, materials, vehicles, warehousing and training. Working with a BAR member provides assurance of a high quality, reliable service.

What insurance do you offer?

A removal service provider should offer some form of insurance, giving you peace of mind that your belongings will be protected in transit. Different providers will offer different forms of cover, so make sure you find out what cover you have access to before making a decision.

How will you pack and secure my belongings?

If somebody else is packing and transporting your prized possessions, you want to know they will take the same level of care and consideration that you would. Don’t be afraid to ask about the packing and moving processes they will use with your belongings.

Can you give me more information about the moving process?

It will be useful to know how many people will be working on your move, how long it is estimated to take, what time the crew will be arriving, and whether somebody from your home needs to be there.

Do you provide national and international removals?

Some home moving companies only offer local moves or moves within the UK. If you’re moving outside of your local area or even to a different country, check that your removal company is experienced in moving customers to your chosen destination.

Membership of the BAR Overseas Group or the FIDI Global Alliance  are strong indicators that the company provides a high standard of overseas moving services.

How long have you been in business?

One of the best ways to be sure that you are working with a trustworthy and reliable removal company is to ask about their history. If a business has been around for a long time and built up a loyal customer base, you can be more confident that they will be able to handle your requirements.

Do you offer local storage services?

If you need to store some of your belongings during the removal process, a removal company with a storage centre near you makes it far easier to access your goods whenever you need them.

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