Pickfords turns its small print large to help customers avoid the unexpected

Pickfords, the UK’s largest and best known removals company, has abandoned the traditional practice of small print by making its terms and conditions into large, easy-to-read print, encouraging its customers to read and understand important points that they should note when moving home.

Peter Gower, Pickfords’ Legal Services Manager, championed the project following a series of customer issues that could have been easily avoided if the customer had fully read the terms and conditions of their contract.

The new terms and conditions have been written to reflect the current legal landscape with the introduction of the Consumer Rights Act and new data protection legislation which will come into effect this year, the Data Protection Act 2018 and General Data Protection Regulation.

Peter said:

“It is really important that customers understand what they are signing up to. Although there are more pages, its easier to read because the print is larger and the most vital sections are clearly highlighted.”

Pickfords’ Interim Managing Director, Mark Taylor, welcomed the initiative:

“The Large Print has made it easier for employees to learn and understand our terms and conditions and clearly explain the details to their customers. By championing this initiative, we aim to reduce the misunderstandings and miscommunication that can occur when customers do not fully read the terms and conditions of their removals contract.”

Moving home: 19 tips for settling in [infographic]

Once the moving vans have left the driveway and you’re all unpacked, what’s next? There are a few bits left to do; some fun activities, some things that might feel more like chores, but all important to help you settle in well. Here are 19 tips for a worry-free post-move:

 

Settling in tips


Ready to move? Contact Pickfords for a free removals estimate, or request a call from us today.

 

Starter home appliance checklist [infographic]

Moving into your first home means purchasing a lot of appliances and accessories to ensure each room is fully functional. But even with careful planning, it can be easy to overlook a few things when shopping for your homeware essentials. Follow our checklist to make sure each room in your new home is well equipped for you and your visitors.

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Ready to move to your first home? Contact Pickfords for a free removals estimate, or request a call from us today.

6 sure-fire ways to lose your rental deposit

Moving into rented property normally means paying four to six weeks’ rent up front in the form of a deposit, as insurance against any issues at the end of your tenancy. Unfortunately, some landlords and letting agencies can be known to withhold part or all of your deposit for seemingly petty or even absurd reasons.

With a significant sum of money at stake, you’ll want to do everything you can to keep your deposit. Here are six ways that inaction can lead to losing all or part of this investment:

Missing a rent payment

Any missed rent will be deducted from your deposit. If the amount you owe exceeds your deposit, you could even be taken to court. Don’t rely on paying cash-in-hand or remembering to transfer your rent each time it’s owed; set up a direct debit with your bank to ensure the full rental amount is payed every month without fail.

Not checking your inventory

Your landlord or letting agency should provide a list of furniture and features within the property when you move in, which you will be expected to sign. Before you do, read this inventory carefully and note anything that doesn’t match with what’s actually in the property. Also highlight any existing damage or wear-and-tear to ensure you don’t get charged for them upon leaving.

Forgetting to take photos

Another way to protect yourself against false damage claims is to take photos of any existing damage on the day you move in. Any photos taken on a smartphone or digital camera should be automatically time-stamped so you can prove they were taken before your tenancy began.

Neglecting to read the contact

Failing to give the contract your full attention is a risky move, as this will explain exactly what is expected of you regarding the return of your deposit. Make sure you read the entire contract carefully to reduce the chance of any nasty surprises when you move out.

Putting off highlighting issues

Notify your landlord or letting agency as soon as anything stops working or is accidentally damaged. If you put off letting them know, they are more likely to interpret the issue as deliberate damage on your part and deduct the cost of repair from your deposit.

Avoiding the cleaning

Unless the property is spotless at the end of your tenancy, cleaning costs may be deducted from your deposit. But waiting until the last week to do one big clean is a recipe for failure. Make an effort to clean your property regularly so you will have much less to do before you leave.


Ready to move into your rental? Contact Pickfords for a free removals estimate, or request a call from us today and ask about our professional cleaning service at the time of your move.

Moving back to the UK: a repat checklist [infographic]

Has the sun set on your time abroad? Whatever your reason for returning to the UK, there are a number of things to remember as you prepare. Here’s our handy checklist for UK repatriates:

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Looking to move back to the UK? Pickfords repatriates customers from every country across the world to any postcode in the UK or Ireland. Find out more about moving with Pickfords or get a quote today.

Home storage hacks: making the most of your space

After a home move, most of us want our belongings packed and tidied away quickly so we can relax and settle in to our new abode. But faced with an unfamiliar layout, finding a place for everything can be tricky, especially if you want to keep each room tidy and clutter-free. Follow these storage tips to make the most of your space and keep your new home clean and tidy.

Freestanding shelving

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Shelving isn’t just for dusty hardbacks

Don’t let the word ‘bookshelf’ limit your imagination. Freestanding shelving units can be used to display all sorts of household items, including:

  • Small ornaments, artwork or houseplants
  • Framed photos
  • Folded fabrics, linens and pillows
  • Paired shoes
  • Small boxes of jewellery, toys or gadgets
  • Crockery and glassware
  • Dry goods (anything in a sealed box, tin or jar)

Wall-mounted shelving

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Free up floor space with shelving units

If you don’t have the floor space for freestanding storage, wall-mounted shelving is another great option for storing smaller items such as ornaments, houseplants and photos.

Strategically-placed wall mounts can help keep related houseware together: why not keep your cookbooks on small shelves in the kitchen, or install a couple of units in the living room for DVDs and console games? The possibilities are endless.

Bespoke kitchen and bathroom wall mounts

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Hanging storage can help keep awkward utensils out the way

Rails, hooks and other accessories can save plenty of space in your kitchen and bathroom. You probably already have loo roll holders and towel rails, but have you considered wall mounting your soap dispenser, toilet brush or toothbrush holder?

In the kitchen, wall mounts such as magnets, polls and hooks can help keep knives, large utensils, spices and other culinary essentials neat and tidy.

Door and wall hooks

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Save cupboard space with coat hooks in your hallway

Hangers and hooks can be used on the back of doors or in your hallway. Use these to keep bulky items such as hats, coats and bags out of drawers and cupboards yet easily accessible. You could also hang tie, belt or scarf racks from hooks on the back of your wardrobe doors for a neat display and easy access.

Baskets, chests and ottomans

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The best ottomans can double as extra seating

These squat storage solutions are ideal for blankets, throws, cushions, towels and bedding. Baskets, chests and ottomans are easily tidied away against walls, under beds or at the bottom of wardrobes, and the more robust designs can double as extra seating or a handy stool.

Drawer organisers

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Keep accessories tidy by using dividers in your drawers

Most kitchens have cutlery dividers in their drawers, but have you ever thought of doing the same across the house? Socks, undies, ties, belts, makeup, jewellery, stationery, and anything else you keep in drawers can be handily organised with plastic or wooden dividers or small boxes.


Ready to move? Contact Pickfords for a free removals estimate, or request a call from us today.

How to Create the Feeling of Home in a New Area

A big move can be a daunting experience, so make it easier for yourself with these helpful ideas

Original article first published on Houzz

Laura Gaskill, Houzz Contributor

If you’ve ever made a big move, whether to a different county or a different country, you are probably familiar with that uprooted feeling that comes along with leaving everything known for something different and new. It can be exciting but also… terrifying. How do you build a life in a new place? When you’re wondering how to find the supermarket, navigate the tube and perhaps even learn a new language, having a warm, cosy, comfortable place where you can rest your head becomes even more important than usual. Making a home away from home is hard — get the ball rolling by trying out one or more of these ideas.

Set up a routine
When you arrive in a new place, whether it’s a different city or a different continent, a daily routine can help create a feeling of normalcy. Seek out a few spots in your local area – a café, bakery and newsagent, for instance – and visit them each day. Smile and say hello (or bonjour or ciao) to the shopkeeper, sip your coffee, eat breakfast and repeat. After a few days of this, you and the shopkeepers (and maybe a few other regulars) will get to recognise one another, making the greetings more familiar and perhaps warmer.

 

 

Shop and cook à la Julia Child
Channel Julia Child, who famously explored France, often solo, while her diplomat husband Paul Child was busy working. Although Julia must have stuck out in a sea of native Parisians, she fully embraced the experience by tapping into her passion for food — something people of all cultures understand. Give yourself a mission to explore the markets and local foods of whatever area you have moved to, whether that’s Paris or Edinburgh.

Learn more about where you are
It’s natural to feel out of sorts when you first arrive in a new place — but don’t let that discomfort turn to feeling judgmental or bitter about the differences between where you are now and where you used to live. Read books about the area and the culture. Sign up for a language course or join a conversation group. Cultivate an attitude of optimism and curiosity about your surroundings.

 

 

Create a sanctuary in your bedroom
Exploring a new city can be exhausting, especially if there are language differences involved. Give yourself the gift of an utterly safe and comforting place in which to land at the end of each day by making your bedroom the ultimate sanctuary. Soft lighting, lovely bedding, a scented candle, cosy slippers and perhaps a small radio or a phone dock so you can listen to your favourite music will help the space feel like home.

Discover tranquil bedroom ideas

 

 

Embrace the local coffee (or tea) break
From English teatime to the Swedish coffee-and-cake break known as fika, it seems nearly everywhere in the world has its own break-time tradition.

So wherever you are, do as the locals do. In Italy enjoy a shot of espresso taken in a single gulp while standing at the bar in the café, like the locals do on a quick break from work.

A small shift in the way you do things, even in your own home, such as taking afternoon tea rather than coffee, can be a gentle way to nudge yourself into a new culture.

 

 

Treat yourself to lots of fresh flowers and candles
A simple but highly effective way to make your new home feel cosy and welcoming is to go a little wild with candlelight and fresh flowers.

Cluster candles on trays, put one on your bedside table and line them up at the centre of your dining table.

Visit a flower stall or grocery store and treat yourself to fresh blooms once a week. When your mood needs bolstering, light all your candles, put on some lovely music and inhale the scent of the flowers gracing your space.

Check out how to display flowers

Connect online with people back home … but not too much
This is the digital age, after all – you might as well take advantage of it! Connect with friends and family through video calls and social media, if you like. But remember, connecting with long-distance loved ones should be a nice treat, not a substitute for getting out there and building a satisfying and interesting life in your new area.

 

 

Put personal treasures on display
Books, photos, artwork and other personal items become even more important when you’re in a new place.

Take an afternoon to display your things in your new place – hang up photos of friends and family, organise your bookshelves and put your favourite linen on the bed.

 

 

Reinvent your style … if you want to
You’re in a new place, and no one knows you yet. Why not take this as an opportunity to try out a new look? Edit your wardrobe, organise your wardrobe and go shopping. Besides, shopping is a great excuse to get out there and explore a new area.

 

 

Make a personal connection in the new place
Easier said than done, but well worth the effort. If you’re finding it hard to meet people, try seeking out a local group related to one of your passions or hobbies. Take a class, volunteer for a local charity or attend an event that sounds interesting. If you’ve moved to a new country, connect with the local expat community. If you’re a parent, seek out a play group to join. Once you’ve made one connection, it’s bound to lead to others.

 

 

Tend a garden
Planting something, even a potted garden on your balcony, makes a statement that this is a place you plan to stay in for a while.

If you love gardening but don’t have a garden of your own, see if there is a local community garden where you could get a small area to tend — it could also be a great way to connect with other like-minded people.

Get more garden inspiration

Collect moments of beauty
Of course, there are places we immediately think of as beautiful, but every place has its own charm. Grab your camera and head out on a daily walk, snapping pictures of the little things that catch your eye.

If you want to make it interesting, issue yourself a creative challenge – take photos of a single colour, or find the first letter of your name or a heart shape. The creative project will loosen you up, and you may end up with some frameworthy shots to boot!

Reignite your wanderlust
Plan a day trip to a region you’ve never explored. After the shock of being somewhere totally new, you may realise that the place you come back ‘home’ to feels exactly like that … home.

Make your home feel sweet, even if it is temporary
Those who move frequently, learn that home is where you make it. No matter how long you think you’ll be staying where you are, you might as well make it the best possible experience while it lasts.